Cookie Policy
This policy explains how Pettrait uses cookies and similar technologies when you visit our website.
What Are Cookies
Cookies are small text files stored on your device by your web browser when you visit a website. They help the website remember your preferences, login state, and other settings. Similar technologies such as local storage and session storage may also be used.
Essential Cookies
Essential cookies are necessary for the basic operation of Pettrait. They enable core functionality such as: (a) Maintaining your login session and authentication state. (b) Remembering your language preference. (c) Saving your selected region or locale. (d) Basic security and abuse prevention. These cookies do not collect personal data for tracking purposes and are set automatically.
Functional and Preference Cookies
Functional cookies allow Pettrait to remember choices you make and provide enhanced features. These include cookie consent preferences, previously selected settings, and customization choices. Blocking these cookies may affect the availability of certain personalized features.
Analytics and Performance Cookies
We may use analytics tools (such as web analytics services) to understand how visitors use Pettrait. These tools collect aggregated information about page visits, feature usage, session duration, and error rates. This data helps us improve the service, identify issues, and understand usage patterns. Analytics cookies are set only with your consent where required by applicable law.
Third-Party Cookies
Some third-party services integrated with Pettrait may set their own cookies. These include: (a) Cloudflare: for security and content delivery optimization. (b) Payment providers: for processing payments (these cookies are set on the payment provider's domain). (c) Analytics providers: if enabled, for product usage analysis. We do not control the cookie practices of third parties.
Cookie Duration
Cookies may be session cookies (which expire when you close your browser) or persistent cookies (which remain on your device for a set period). Our essential session cookies expire when you log out or close your browser. Preference cookies typically persist for up to 12 months. Analytics cookies, if enabled, typically persist for up to 24 months.
Your Choices
You can control and manage cookies in several ways: (a) Browser settings: most browsers allow you to view, block, or delete cookies. Instructions are usually found in your browser's help section. (b) You may set your browser to block all cookies, but some parts of Pettrait may not function properly. (c) You may delete existing cookies at any time. (d) For analytics cookies requiring consent, you may withdraw consent at any time through the cookie preference settings.
Changes to This Policy
We may update this Cookie Policy from time to time. Changes will be posted on this page with an updated revision date.